At 23phdream, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a 23phdream user in the Philippines.
This Privacy Policy applies to all users of the 23phdream Platform, including visitors and registered members. By using 23phdream, you consent to the data practices described in this policy. Please read it carefully alongside our Terms & Conditions.
23phdream ("we," "us," or "our") is committed to protecting the privacy and personal data of all users who access or use the 23phdream Platform (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of our online gaming services.
This policy is written in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. As a platform serving Filipino players, 23phdream takes its obligations under Philippine data protection law seriously.
By registering on or using the 23phdream Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you must not use the Platform.
23phdream collects personal data that is necessary to provide our services, comply with legal obligations, and improve the user experience. The categories of personal data we may collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal history, game wager records | Account management, fraud prevention, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system | Security, fraud detection, platform optimization |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalization |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes (e.g., self-exclusion requests) and only with your explicit consent.
23phdream collects your personal data through the following means:
23phdream uses your personal data for the following purposes:
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 23phdream processes your personal data on the following legal bases:
23phdream does not sell your personal data to third parties. We may share your data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties with whom we share your data are required to maintain appropriate technical and organizational security measures and to use your data only for the purposes for which it was shared.
23phdream uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention functions. A cookie is a small text file placed on your device when you visit the Platform.
We use the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.
We do not use cookies to collect sensitive personal information, and we do not share cookie data with third parties for their own marketing purposes without your explicit consent.
23phdream retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data disposal procedures.
23phdream implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While 23phdream takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 23phdream:
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to all verified requests within thirty (30) days, or within such other timeframe as required by applicable law.
The 23phdream Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online casino-style gaming. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.
Age Restriction: 23phdream is a 21+ platform. We use age verification procedures during registration to enforce this requirement. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.
The 23phdream Platform may contain references to third-party services such as payment providers. Please note that once you leave the 23phdream Platform and interact with a third-party service, that service's own privacy policy will govern the collection and use of your data. 23phdream is not responsible for the privacy practices of third-party services.
We encourage you to review the privacy policies of any third-party services you use in connection with your 23phdream account, particularly your chosen payment provider (e.g., GCash, PayMaya, BPI, BDO, or Metrobank).
23phdream reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the Platform. When we make material changes, we will notify registered users by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account.
The date of the most recent revision is always indicated at the top of this page. Your continued use of the 23phdream Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you must stop using the Platform and may request account closure.
We recommend that you review this Privacy Policy periodically to stay informed about how 23phdream is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 23phdream handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
Data Protection Officer — 23phdream
Email: [email protected]
We aim to respond to all data privacy inquiries within 30 days. For urgent account security matters, please use the live chat function on the Platform.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response. The NPC can be reached through their official government channels.
Here's a quick look at the core privacy commitments 23phdream makes to every Filipino player on the Platform.
Every piece of data you send to 23phdream — from your login credentials to your GCash details — travels over an SSL/TLS encrypted connection. Your information is protected in transit and at rest on our secure servers.
23phdream does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the Platform, comply with Philippine law, and improve your experience as a player.
Our data practices are aligned with Republic Act No. 10173 — the Data Privacy Act of 2012. Filipino players have full rights to access, correct, and request deletion of their personal data held by 23phdream.
From marketing opt-outs to cookie preferences, you stay in control of how 23phdream uses your data for non-essential purposes. Adjust your preferences at any time through your account settings or by contacting support.
23phdream has a designated Data Protection Officer (DPO) responsible for overseeing our data privacy program. Any privacy concern you raise goes directly to someone accountable for getting it resolved properly.
We don't hold onto your data indefinitely. 23phdream follows defined retention schedules — once your data is no longer needed for its original purpose or required by law, it is securely deleted or anonymized.
Your data is safe, your rights are protected, and your ₱ balance is yours. Join thousands of Filipino players who trust 23phdream for a secure and entertaining gaming experience.
21+ only. Please gamble responsibly. Terms and conditions apply.